SWISCO - The Replacement Hardware Authority

window parts

A contractor from USA says:
Hi All,

Having trouble using your form so I am sending this email with the same information instead.

I need replacement parts (shown in the pictures) for 3 single hung, thermally improved, aluminum windows from General aluminum. If the parts are no longer available, is there a replacement sash balance that you can recommend instead?

I am a contractor and homeowner in California.

Please let me know if you need any other information.

User submitted photos of a window balance.
User submitted a photo of a top sash guide.
Profile picture of Paul
Paul from SWISCO responded:
Hey, Jack. I don't believe your top sash guide is still available. Could you use our 18-097 as a substitute? Check it out and let me know what you think.
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