window still sticks

A quick learner from Oregon says:
April 10, 2016
Thanks for this great video. I did it! Channel balances replaced, but the vinyl window still sticks. Suggestions?
Thanks!
Nancy
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Paul from SWISCO responded:
April 11, 2016
Hello! I'm glad it's working. One of the issues might be the size of the bottom shoe. I see you ordered our S385-20, which uses the 15-004 bottom shoe. This shoe may be a little larger than your original. You may want to compare to be sure. If it is, you can simply grind it down a little until it's the proper size.
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