Paul from SWISCO responded:
November 11, 2016
Thanks for posting. Sounds like you have a 28" block & tackle balance with a stamp option of 2730. I'm afraid that's all I can tell based on your information, though. Now you just need to pick out the top and bottom fittings in order to determine the Series.
I recommend that you look at our Channel Balance Home Page and follow the steps in order to find the Series that best matches what you have. As for how these balances work, see the videos below. |
Tom from SWISCO responded:
December 14, 2016
It's possible the shoe is a little too thick. What was the depth (heel-to-toe) measurement of your old shoe? The Series 390 comes with the 15-001, which is 1-1/8" deep.
|
Paul from SWISCO responded:
December 22, 2016
Thank you. That is weird. If the shoe has a 1-1/8" depth, then our Series 390 was the best choice. I'm not sure why you're running into issues. You mentioned it was difficult to get the window back in the frame. Could you specify?
|