moss vynal window model 1740-35. sash rope and bracket to raise and lower broken.

A home owner from Indianapolis In 46239 says:
Need a replacement part or a local company that could make this repair.
located in Indianapolis IN 46239....
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Tom from SWISCO responded:
I'm not sure what it is you need, exactly. Can you show me some pictures of the hardware in question out of the door? It sounds like your balance cord is broken. If that's the case, then you will need a new balance entirely; you will not be able to replace the cord by itself.
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