Paul from SWISCO responded:
September 6, 2016
Many window manufacturers have used Series 795 balance over the years. That's not often the best method of identifying what you have. We recommend carefully going over our pictures and dimensions to confirm whether our hardware is a match. As for the clip at the top, I'm not sure if there is any stronger version. Ours are made of metal. In what way are yours breaking?
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Tom from SWISCO responded:
September 7, 2016
Ah, I see what you mean. I thought you meant the hook where the balance itself screws into the window, but you're referring to the shoe itself. Sorry about that! Our 15-195 is not metal.
To be honest I can't say for sure if ours are stronger or not. Like you mentioned, the spring tension sounds like it's too strong for the shoe. I don't believe this is a issue with the shoe itself, but rather a balance with a spring strength that does not match the weight of the sash. When a balance does not have the right spring strength, all kinds of issues start cropping up, including the kind of damage you describe. For the Series 795 balance, spring strength is represented by the stamp option. Furthermore, each product page for this balance has a chart that shows how much weight every stamp option can support. I highly recommend weighing your sash on a scale to determine the best possible spring strength for your balance. Remember that you don't want a spring that is too strong or too weak; only the strength that best matches your sash weight. |