1 window channel balance needed

A home owner from Mountain View, CA says:
the side bar number says:
22 3 CJ BSI DN
22 3 CJ BSI ON

From top to bottom longwise is 22 3/8"

Also, does the channel balance come strung with the tension as well as have the little silver 2 piece prong that shows in image "img_6529"
User submitted image of their window hardware.
Profile picture of Tom
Tom from SWISCO responded:
We should be able to replace this, yes. However, it will need to be custom made. Before we begin, can you just tell me how many you need?
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