15 1/4" x 1/2" channel balance

A landlord from 91606 says:
Marking on back reads 0122B
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
I think we can help replace this metal channel, but before I recommend anything, can you show me a picture of whatever was attached to the end of the cord? It looks like it snapped off, but we'll need to see it. Can you also confirm the length of the metal channel and the weight of the sash? Your stamp doesn't quite match up to the length of 15-1/4" that you gave, so I'd like to clear up those details, just in case.
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