21" channel balance

A home owner from california says:
21 inch long. one side of window has failed. need to replace the balance with spring (the cord snapped)
not sure what else to describe. the part num ber is not clear on the old part.
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Take a look at our S395-21 channel balance. I think this could be a good match. I can't make out your stamp, so I'm not sure what option to recommend, but you can always weigh your sash to confirm.
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