24-4 II5 CMC 50

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Home Owner from Grass Valley, CA

Sep 28, 2024 12:57 pm

Hi-
I would like to order two replacement window channel balance parts.

Thanks for your assistance!
-Andy

4 user uploaded images

5 Replies

Home Owner from Grass Valley, CA

Sep 28, 2024 1:03 pm

The metal part measures 25"

Emily from SWISCO

Oct 2, 2024 9:14 am

Hi there Andy!

Thanks for reaching out to us. We can help with this. We'll just need a final detail before we make our recommendation. Can you show us a photo of the inside of the balance's metal channel where the innerspring connects to the pulley mechanism? That'd be located in the middle of the channel.

Home Owner from Grass Valley, CA

Oct 6, 2024 8:05 pm

Hi Emily,

Here is a picture of the middle of the channel. Is that what you are looking for?

Thanks,
Andy

1 user uploaded image

Emily from SWISCO

Oct 7, 2024 11:48 am

That's exactly what we needed to see. We can supply replacements for your balances but they'll need to be custom-ordered due to the spring and pulley connection your balances use, which differs from our stock options. We just sent over an order link and price quote for you to review. Take a look and let us know if you need anything else. Thank you!