32 4 Milgard balance replacement

A quick learner from California says:
I can't find this exact Milgard balancer on your website. Plus, it's an unusual length.
The length of the metal channel alone is 32-5/8 inches.
User submitted image of their window hardware.
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Tom from SWISCO responded:
Thanks for posting. We should be able to replace this, but it will need to be a custom order. We have all the information we need, but we will still need to know how many you would like. Once I have that I'll send you an order form and price quote.
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