40-142--cant get latch to engage

A home owner from Ringgold va says:
Purchased 40-142 for replacement. Can u send me instructions to replace this. Cannot get latch to engage
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
Installing this handle set is pretty straight forward. You just need to screw it on. When you say the latch can't engage, do you mean you can't lock it from the inside of the house? It's possible that you need to cut the spindle down to the correct length. Normally, the spindle length sticks out approximately one notch past the door on the inside.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)