5-1/2" version of 82-227
Home Owner from Durango
Feb 10, 2018 7:26 pm
I emailed about a problem with my order a little while ago and have more information to provide you. I believe Item 82-227, which I received, is actually measured from the center of the top mountain screw hole to the center of the bottom screw hole. When I do this, the product measure's 5-3/8" in length, as listed on the packing slip. This is slightly too long for what I need for my Hurd sliding door. Is there a mortise lock that measures 5-1/2" instead? Thanks, Lori Moss
2 Replies
Tom from SWISCO
Feb 15, 2018 2:20 pm
I'm sorry, I'm not sure what this is in reference to. I don't see any other discussions by you under this email. Can you start from the top? What exactly is the problem you have, and how can we help? Can you also show me a picture of your original mortise lock?
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