A home owner from Fort Collins Colorado says:
29'' long (not including shoe or top guide)
9/16''wide 5/8'' deep

I'm pretty sure its the #19-009 top guide. Other than that I'm not sure what I need.

thanks in advance!
A customer submitted photo of channel balance attachments.
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Paul from SWISCO responded:
Thanks for posting! Based on your attachments, I think you may want to look at our S710-29 channel balance with a 2830 stamp option. The 15-003 bottom shoe acts as a replacement for your original, older shoe. Do you think this would work for you?
A quick learner from Fort Collins Colorado says:
Thanks Paul,

I think those should work just fine. I can't wait to get these windows working right!

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Paul from SWISCO responded:
It was no problem at all, I was glad to help. Let us know how the balances work out for you!
A home owner from Denver says:
Just did receive my order and I have to tell you that the 15-003 bottom shoe is not a good substitute for the Acorn shoe pictured above. The problem is that the replacement shoe slips to one side or the other of the guide rails. When this happens there is too much lateral play at the bottom of the sash to smoothly close the window.

Would you have any suggestions that might help solve this problem?

Thanks, JR

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Tom from SWISCO responded:
I'm sorry to hear our balance didn't work for you. Could we see a few pictures of the attachments on your original balance? It's possible you had something different. Seeing your old shoe next to our 15-003 would also help. Let me know!
A handy person from Fort Collins says:
They did work for me, but as mentioned there is extra lateral play in the window. For me it has worked fine for the last year. in fact I'm ordering some more right now for another window. I just make sure the window is closed with 2 hands or it is closed from the center. I could see how that would be unacceptable for some.
Other than making some from scratch or finding some old replacement parts this is the best option for me.
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