I have an Acorn A-Therm Series 2500 window that I cannot slide. It is the center pane in a 3 pane window. It is not "locked". I cannot figure it out. Can you give me some help or recommend someone in Connecticut that I can contact?
Thanks,
Justin
Bob from SWISCO responded:
June 26, 2019
Hi Justin. This could be a number of issues. One of my colleagues has horizontal sliding windows and they frequently get stuck all the time. Anything or everything can potentially interfere with their operation. The rollers could be damaged; the track could be damaged or obstructed by debris. There could be rust, or the entire system may need to be lubricated. Sometimes these windows even get painted shut! Check the track and rollers and see if cleaning or replacement could help, then get back to us. |