Alcan window with fixed sash

A handy person from port orange fl says:
I have a house with Alcan windows installed in 1982. the window has a fixed upper portion with the lower portion sliding up and down. The plastic part at the top of the balance bar on many of my windows has come out. this allows the balance bar to slide upwards and makes the Windows really hard to open. Do you know what clip I need to get?
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Paul from SWISCO responded:
Thanks for contacting us. It sounds like the top sash guide broke. Check out the video below to see if it matches the issue you have. As for the top sash guide itself, you can browse through our selection to see if we carry a match.
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