Alenco window part

A home owner from Lampasas, TX says:
I think I have an Alenco window (ALE (tx) 3710/3710f). I need the entire spring assembly.
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Tom from SWISCO responded:
Can you go into more detail? Are you looking to replace the window balances on either side of the window? If so, we will need to see a picture of your current balances. That will help us find the right match. Alenco used a couple different kinds over the years.
A home owner from Lampasas,TX says:
I need entire balance and spring assembly. I no longer have part to send picture.
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Tom from SWISCO responded:
Without the original hardware to use as reference, I can't really say for sure what you need. Many Alenco windows have used our Series 395 channel balance in the past, but that's no guarantee. Does this look familiar? If you do not have the balances to use as reference, I recommend seeing if there's an identical window in the house that uses the same type.
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