All aluminum window

A quick learner from Cherry Hill New Jersey says:
The window is all aluminum with half inch insulated glass sashes will not stay open Springs on side broken
Profile picture of Paul
Paul from SWISCO responded:
It sounds like you need new window balances. We will need to see a few pictures of what you have installed now so that we can identify them. If possible, please remove the balance from the window before you take your picture. We may have more pictures, but this will at least get us started.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)