Alside window pivot

Home Owner from Concord NC
The lower window pivots on the left and right sides of my double hung window is broken. They appear to connect to a double spring mounted at the mid point of the frame.
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3 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hi there!

We can help but we'll need to see an undamaged pivot shoe removed from your window, along with dimensions, to compare to our inventory. If we can identify the pivot shoe, that will tell us the coils and accessories that you'll need. 

Home Owner from Concord NC

Emily,

Sorry for the later response. I did replace the pivot shoe and coil with the replacement parts I received. The window seems to work fine. Not sure if it make a difference but the original parts were a dual coil. The parts I received and installed is a single coil.

Thanks,

Steve

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