Aluminum Window replacement part

A home owner from San Leandro Calif says:
Hello there,

I am enclosing three pictures of a part that I need. One of these broke. It holds the window up in place by means of a string that is attached to a metal clip that attaches to the top end of this clip and then hooks onto the lower sash.

If anyone knows where I can get these I'd like to order 4 of them.
A customer submitted photo of a shoe.
Profile picture of Donna
Donna from SWISCO responded:
Thank you for your patience in this matter! We are currently working on this part, and will post again in this thread as soon as we have more information available for you to look at.
Profile picture of Donna
Donna from SWISCO responded:
Please see new SWISCO product code 15-209, overhead balance connector bracket.
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