Anderson Casement Window runner/mechanism

Question

The photo is of the window on the right -- it's the window on the left that needs help. This is a single-arm mechanism (looks like 9 3/8 inches). The little shoe on the end of the arm that runs along the track at the bottom of the window slips off. I wonder if I might be able to replace that shoe, or if I'll need to replace the entire mechanism. And can you identify the part number? Is it available?
Thanks,
Tom

Jasmine · Accepted Answer

Hi Tom,

Thanks for reaching out to us! Your casement window operator looks a lot like the 39-094 Andersen Straight Arm Operator; the opposite handed version is the 39-095. Both of these operators have a 9-3/8" Arm.

Also, these are sold with the compatible covers, installation screws and 16" tracks but the handle, part 39-286 is sold separately.

Carefully review and compare the dimensions and design to determine if this is the right replacement.

Dimensions for 39-094