Anderson Sash Balances

A home owner from Santa Cruz, California says:
I have 2 Anderson Window which need Sash Balance Replacement.
They are 400 series Anderson Windows purchased in 1986.

They are 2062 windows -- 2' wide by 6'2" high. Can you tell me which item number Sash Balance to order? We would prefer to order before taking the window apart.

Thanks very much!
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Paul from SWISCO responded:
Thanks for posting. Sometimes we are able to get a ballpark guess based on sash size, but I'm afraid for a 2062 Andersen 400 Series window, we will need to know the stamps printed on the balance boxes themselves. I know it's a pain, but that's just how they designed these windows. I think you might have something that we do not currently have in stock, which means we will need to research a possible match. This will require knowing each stamp printed on the balance.
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