Arm operator for Simonton window

Quick Learner from Winters ca
I have ordered parts #39-439B and also39-438B everything looks good but one end is different I am going to enclose a picture for you guys to compare and hopefully you find a math???.please note the picture on left is the one I want to replace the one on the right is the one you sent to me order #1925863 ?..thanks
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Tom
Tom from SWISCO
SWISCO
Expert

I've never seen an operator with that style guide before. That is fairly peculiar. Could there be more to it, or is that all there is to it? Can we see a close-up photo of it? Can we also see the track that it engages with? Seeing how the guide interacts with the track my also be helpful.

I cannot guarantee that we can get this style but I will do my best.

Quick Learner from Winters ca
Yes enclosed is a picture of the track
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Dave Sr.
Dave Sr. from SWISCO
SWISCO
Expert

Hey there, maybe I can help. We unfortunately don't carry this brand of operator and I'm not sure if it's still available. Our 39-439B is the closest match we have, which is made Truth. This may work if you swap out the rack on your window with the 39-566 track, so as to accommodate the new style guide, but its no guarantee. 

See if you can install this track on your window sash. That will be the deciding factor. If you can, then you may just be able to get our 39-439B to work on this window. 

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