Awning Window Mechanism

A quick learner from Nebraska says:
I need to replace the opening mechanism for an awning style window.

Long arms length - 11 1/8th"
Short arms length - 4"
Fully closed arms length - 14 5/8ths"
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Tom from SWISCO responded:
Sure, we'd be happy to help. If possible, please remove the operator in question from the window and show us a few pictures of it by itself. We will need to clearly see the link arm, gear arm, and the installation hole pattern. Please also give us the spacing between the holes, measured from their centers. Thanks!
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