BSI 1/2" Channel Block and tackle balance Non-Tilt

A quick learner says:
instructions on how to replace window brackets. SKU 60-30
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Kathleen from SWISCO responded:

Hi there, thanks for reaching out. I'm not so familiar with that code number. May we see a photo your bracket? Thanks.

A quick learner says:
Skull no. 60-30 koo
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Tom from SWISCO responded:

I don't know what that means. Did you review Kathleen's request from yesterday? Once you're able to give us that information we will do our best to help. There's not going to be a number or code anywhere on your window, balance, or anywhere in between that will tell us what your balance is. The only way we can identify it is by going off of the physical details. Watch the video below to see exactly what we need.

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