BSI 2350

A home owner from Northridge, California says:
Can you help me identify which window balance I need to buy? The length is 24 inch and it has 2350 BSI FN stamped on the part. I cannot match the guides. Can you also tell me which guides should I purchase to make it work?

Thank you,
User submitted image of their window hardware.
Profile picture of Tom
Tom from SWISCO responded:
Thanks for contacting us, Richard. We can replace this balance, though it will need to be custom made. Before we begin, can you show me a picture of the metal clip at the end of the spring? That will allow us to determine the best replacement option.
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