Tom from SWISCO responded:
October 16, 2020
Based on your photos, you have either our Series 351 or Series 390. The only difference between them is the size of the bottom fitting, which is indicated on their respective store pages. You'll need to measure your bottom fitting to confirm which one is the better match. For the top sash guide, start by comparing the dimensions of our 18-110 to your original part. Comparison of the S351 and S390 balance shoes.
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Tom from SWISCO responded:
November 17, 2020
Thank you for submitting your sample package. We were just able to review the hardware you sent us. The top sash guide will be 18-110 that Tom mentioned. The balances are our Series 390, but yours all have a special 24-1/2" length. That means they will need to be custom made, since that isn't a stock size. There's another detail that doesn't add up that I will need you to confirm. The stamp printed on your balance reads 2430, which is designed to support sashes weighing 15 through 19 pounds. However, you say that your sashes are 6.4 and 6.2 pounds, which is much, much lighter. Can you please confirm the exact weight of your sash? Since these have to be custom made, that is especially important. Regardless of the sash weight, please also tell me how many balances you were interested in purchasing. Once I have those two pieces of information, I will email you a purchase link and price quote that you can use to place an order on our site. |
Tom from SWISCO responded:
November 20, 2020
Sure thing. I will email you two order links now for two of each. Let me know if you have any questions. |