Balance springs broken

A home owner from Roland AR says:
I have Peachtree windows throughout my home which was built in 1993. They are all wooden framed and have some sort of spring loaded balance system to keep them open. My two large double hung windows apparently have broken balance springs, and I need to know how to disassemble them and replace the balances. Can you help me?

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Tom from SWISCO responded:
It's hard to say for sure. Start with our Series 745 Peachtree balance and carefully compare our information and pictures to your own hardware. That should let you know if these can work.
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