Balancers alum windows

A landlord from Illinois says:
August 12, 2023
I need to confirm the block and tackle balancers I need for non tilt aluminum windows. The are marked 1920 and 1520. I also need the part that goes on the sash.
Thumbnail of the uploaded file named IMG_6264.jpeg
Thumbnail of the uploaded file named IMG_6265.jpeg
Thumbnail of the uploaded file named IMG_6266.jpeg
Thumbnail of the uploaded file named IMG_6267.jpeg
Thumbnail of the uploaded file named IMG_6268.jpeg
Profile picture of Emily
Emily from SWISCO responded:
August 15, 2023

Hello!

I recommend either the Series 351 or Series 390 based on what you show here. You'll have to measure as shown below to determine which one. I also recommend the 1920 option for the 20" balance and the 1520 option for the 16" balance.

Let me know if you have any questions!

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

A landlord from Illinois says:
August 15, 2023
I don't think mine has the ears at the bottom. 1920 and 1520 is what is imprinted on mine.
I would also like to replace the top sash guide for each window.
Profile picture of Emily
Emily from SWISCO responded:
August 15, 2023

My apologies! I meant to upload the image below. I'd be happy to help ID your top sash guide but I'll need to see a photo of it removed from the sash. Specifically, I'd like to see "mugshot" angles of it from the front and side. 

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

A landlord from Illinois says:
August 15, 2023
I measured the "shoe" on the balancer. I beleive I have the series 390 because it measures 1 1/8 across. It is a bit tricky as the starting and ending point of the measurment are both on rounded edges.

Also see photos attached of the sash guide.

I total I would need:
8 of the 1920's
6 of the 1520's
and 14 sash guides
Thumbnail of the uploaded file named window 1.jpg
Thumbnail of the uploaded file named window 3.jpg
Thumbnail of the uploaded file named window 4.jpg
Thumbnail of the uploaded file named window 6.jpg
Thumbnail of the uploaded file named window 7.jpg
Profile picture of Emily
Emily from SWISCO responded:
August 15, 2023

Thanks for the additional photos! Our 18-036 and 18-115 come to mind. Look over the specifications and see if one matches up. I'm afraid our department doesn't process orders but you can either place an order right on our website at your convenience or call (888) 991-1929.

20" Series 351 Channel Balance
20" Series 351 Channel Balance
S351-20
$9.59
16" Series 351 Channel Balance
16" Series 351 Channel Balance
S351-16
$9.34
20" Series 390 Channel Balance
20" Series 390 Channel Balance
S390-20
$9.38
16" Series 390 Channel Balance
16" Series 390 Channel Balance
S390-16
$9.34
1/2" Top Sash Guide
1/2" Top Sash Guide
18-036
$1.32
5/8" Top Sash Guide
5/8" Top Sash Guide
18-115
$1.89
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
How to replace a channel balance
How to replace a channel balance
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.