Black Channel Balance stopper

Quick Learner from San Antonio

Apr 19, 2022 5:37 pm

The black piece that attaches to the side of the window with one screw has cracked . . . . . it will not keep the channel balance down against the spring force. It is for the 28" Series 395 Channel Balances I have previously ordered from SWISCO in the past. Thank you in advance.

1 user uploaded image

4 Replies

Emily from SWISCO

Apr 21, 2022 2:11 pm

Hey there!

It sounds like you need a new top sash guide. In order for me to ID what you have, I'll need you to remove an undamaged top sash guide and show us pictures of it from a few different angles.

Thank you!

Quick Learner from San Antonio

Apr 21, 2022 2:44 pm

Here you go

5 user uploaded images

Emily from SWISCO

Apr 21, 2022 3:29 pm

Great, thank you! It looks like you have our 18-174 top sash guide. Take a look and let me know if you have any questions.