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Bob from SWISCO responded:
July 8, 2021
This is an old rod balance that is no longer made, but it should be replaceable with one of our plain tilt window channel balances here. To know which, please show us whatever shoe, fitting or hook is at the bottom of the balance rod. Its design will tell us what you need. |
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Bob from SWISCO responded:
July 9, 2021
No, that's just the middle of the balance. The part I need to see is all the way at the end of the balance assembly, where the shoe connects to the sash. |
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Tom from SWISCO responded:
July 23, 2021
Hello! Bob's not here today but I can help. These new photos you've submitted are perfect. I think I know just what you need. Before I recommend anything though, you should first check the diameter of the spring to ensure that it is 1/2". If it measures anything else, you can ignore everything I'm about to say. Just let me know if that's the case and we can work from there. Otherwise, if you have a 1/2" diameter spring, then you can use our Series 795 as a substitute. Now the process of converting to the Series 795 is a bit involved so I highly recommend watching the video below. This will walk you through the process step by step so that you can get these windows working again. |
