Block and tackle side load window balance

A quick learner from Indianapolis, IN says:
The only identifying info on the balance is stamped on the metal track-32 3 DQ CALDWELL. The metal track is 33 inches long (Nearly 34 inches when you include the plastic pieces on both ends). One of the wheels on the block and tackle system broke so the cord wont stay on track. I would like to replace the entire block and tackle balance, I just don't know which one I need.
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Tom from SWISCO responded:
I'm afraid I cannot identify what you have based on this information. I recommend that you look at our Channel Balance Home Page and follow the steps in order to find the Series that best matches what you have.
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