Thanks Paul.
I reached out the window manufacturer for the specification of the window. Here is what they replied:
"Your balance will be an omega, the weight of the sash is 15.3 lbs and will require size 9 balances for both sides."
Would you let me know exactly what I need?
Thanks much,
Ivor
Hi Paul,
Thank you so much for your advice. I've made the order for these item. Really appreciate the help! It is great great service and it is very smooth process.
Best
Ivor
Hi Paul,
My contractor did not have time to fix the window until this month. But it appears that the coil is not the right size. I uploaded pictures for the one I purchased from Swisco, which is the bronze color, and the old one which is the silver color. You can see that the size of the inner circles for these two coils are different so that it does not fit the window. I also include a picture for the old coil that fits into the support, but the new coil that does not fit the support. Would that be possible to tell what size of coil I should purchase based on the pictures?
Thanks
Ivor
4 user uploaded images
Hi Paul,
Or maybe a right size support that fits the new coil?
Ivor