Broken lock

A home owner from Toronto, Canada says:
Hi, The handle broke off the lock and there is no way to open the window or remove the lock, unless I saw off the lock inside. Attached is a photo. I don't know what brand it is.
User submitted photos of a window latch.
Profile picture of Tom
Tom from SWISCO responded:
This is always tricky to deal with. Try using a screwdriver to manually throw the lock so that you can remove it. Otherwise, the only other option would be to cut it out. If that happens to be the case, you may need a local handy person to help you out.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)