Hope all is well! My windows do not open. Can you please assist me and guide me to help fix the problem?
Thanks
Can't open window due to missing part

Home Owner from Brooklyn New York
May 18, 2021 9:03 pm
2 user uploaded images
2 Replies

Tom from SWISCO
May 20, 2021 3:31 pm


Sure, what happened here is the gears in your operator stripped out. That hole in the middle is where your worm gear used to go, but that appears to be missing. You'll need an all new operator.
We can help, but I'll require a photo of your operator out of the window entirely. Too many important details are obscured so long as it's installed. Once I see that, I can recommend a replacement.