Casement window cranks

A home owner from Rhode Island says:
Casement windows have a rusted arm mechanism which presents issues when opening or closing casement windows, fails to pull window back in but will push window out for opening.
User submitted photos of a window operator.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting. Looks like you need a new hinge! See our 36-013-10 for a possible replacement.
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