Tom from SWISCO responded:
May 23, 2018
Your photos are showing a pivot shoe, tilt latch, sweep lock, and spiral balance. We carry all of these parts, but I'll need more information about each part before we can continue. I'll go through them one at a time. I'll also link you to each corresponding section in our catalog.
Please let me know if you have any questions. |
Tom from SWISCO responded:
July 19, 2018
Thanks for getting back to us! For the spiral balance, if your diameter is 5/8", then I recommend our S600-33 and S600-31. There are definitely windows that have a different sized balance for the top sash compared to the bottom. It's not uncommon at all. If the lock has a hole spacing of 2-1/4", I recommend our 90-005. We can supply it in black. For a tilt latch with a 2-5/16" hole spacing, I recommend something like our 26-178 or 26-188. These look similar to your original, as well. I would just go over the other dimensions to confirm the better match. Finally, for the pivot shoe, the color doesn't matter all that much. It can in some cases, but size is more important. If it's 1/2" thick, our 15-046 would be a good option. |
Tom from SWISCO responded:
November 6, 2018
Awesome, thank you so much for the information! I'm certain this will help many customers in the future. Looking at your follow up questions, I'm not sure if we have the exact size screw you need. We carry a selection, but I'm not sure what length you need. That usually depends more on the sash than the latch, since these can work on a ton of different windows. You could take an old one to a hardware store and have them match up the size you need. That foam insert you mention, could it be our 26-139? This looks like the piece I see in your first couple pictures. We don't carry the covers that hide the cut out slot. These are commonly known as sash stops and they're hard for us to supply since they need to be made to the size of the window track itself. Finally, you definitely want to avoid getting a stronger spring than you need. Spiral balances have some wiggle room, so you may get away with it, but I'd still recommend that you don't try. If a balance spring is too strong then you might have trouble closing your window, and in some cases it will drift back up after it's been closed. Think of balance spring tension like the story of Goldilocks. It can't be too weak, or too strong. You want it to be just right. |
Tom from SWISCO responded:
September 19, 2023
Hello, Jim. I'm afraid we don't sell this balance, either. We did at one time but it has been discontinued and unavailable for us to supply for some years now. I am very sorry for the inconvenience. I wish we could still get these, but it's just not possible. |