Channel Balances Broken

Thanks for posting. We call these parts channel balances. They are the spring-loaded mechanisms that enable the opening and closing of the window. We can help you replace these, but we will need to see them out of the window. We need the length of the metal channel, not including the end attachments, as well as photos of the end attachments and the stamp code on the metal channel. From there, we should be able to narrow down what you need. For removal and replacement help, see the video below.