Channel balance

Handy Person from Destin
Need 4. One window is 18" one is 26"
5 user uploaded images
8 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hi there!

Thanks for reaching out to us. I'm afraid I can't identify your balance just yet. Can you remove it from the window and show me a photo of the top fitting? It's too obscured to make out, unfortunately. 

Handy Person from Destin
Hopefully these help. Reminder that one window is 18" one is 26"
5 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

These are perfect! I recommend either the Series 351 or Series 390 depending on the depth of the bottom fitting. You'll have to measure as shown below to determine which Series is best for your windows. There should also be a stamp printed on the metal channel that will indicate what strength option you'll need. 

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

Handy Person from Destin
The channel balances worked great. But missing two parts.
1. The metal clip on the side of the frame
2. The channel 'clip' at the top of the window

See photos. Thank you!!
4 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

The metal clip on the side of the frame is the take out clip. This helps to secure the balance in the window channel when removing the sash. You'll need the 16-002.

Alternate image for 16-002
Alternate image for 16-002

The clip at the top corner of the sash is the top sash guide. Yours appears to be the 18-182 Plastic Top Guide. However, it is only available in black. Carefully compare the dimensions to confirm that this is the right replacement.

Detail of 18-182
Detail of 18-182

Side view of 18-182
Side view of 18-182

Handy Person from Destin
Thanks!! Y'all are the BEST! Over companies should emulate your customer service!
Emily
Emily from SWISCO
SWISCO
Expert

We're happy to help! Please don't hesitate to reach out with any other hardware repair projects.

Have a great day!

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