Tom from SWISCO responded:
April 16, 2015
Thanks for posting. Unfortunately, we cannot determine what balance you have based on this picture. As you mentioned, we will need to see the balance removed. Please take a picture of both ends and of the stamp printed on the balance itself. Thanks!
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Tom from SWISCO responded:
May 11, 2015
I can see the stamp clearly enough, but you do not show the ends. Please show me both ends of the balance, including whatever pieces are attached. Looking at what you show now, I think I will also need to see the metal clip at the end of the pulley string and the pivot shoe. Thanks!
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Tom from SWISCO responded:
May 12, 2015
That's perfect, thank you. Check out our Series 770 for a possible match.
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Tom from SWISCO responded:
May 13, 2015
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Paul from SWISCO responded:
June 9, 2015
Great, I'm glad the Series 770 worked! The part you mention that is broken is likely the pivot lock shoe. There are a few possibilities, so I would like to see a picture or two. I will also need to know its width and thickness. Thanks!
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Paul from SWISCO responded:
June 16, 2015
Since Danvid Window company is out of business, I believe our 15-188 will work for you as a substitute. If you would like me to confirm, I would need to see the bottom pivot bar that fits into this shoe.
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