Channel balances 23DS 38 Traco Impact hung windows

A handy person from Coral Springs, FL says:
May 7, 2018
Hi,

I need to replace 4 broken channel balances which seems to be custom made as I cannot find them in your catalog.
Those channel are used for Traco single hung impact windows (no tilt)

Metal channel lenght is 24 in.

The top seems to be new security 19-041
Shoe seems to be 15-004

Engraved: 23DS 38

I would also need 4 x take out 16-002 clips

Thanks,

Thierry
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Paul from SWISCO responded:
May 10, 2018

Thanks for the detailed information. Please take a look at our S377-24 channel balance with a 2375 option. That means it will hold up a sash weighing between 37-40 pounds. Do you believe this will work for you? 
A handy person from Coral Springs, FL says:
May 10, 2018
It could do it but there will be 1/8'' (split on both side of course) of play as the original top is 1'' wide. I am affraid that it would not withstand hurricane forces with so much play. So, the best solution would be to get your S377-24 and replace the top with a 19-041 and that should do it! The option 2375 is not available online for this product but it should work. What do you think?

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Paul from SWISCO responded:
May 15, 2018

Oh, I'm sorry. I missed that in your last discussion. Yes, we can specially make this for you. We will email you a special order link right now for 4. Let me know if you'd like to change the quantity and I'd be happy to do so!
Take Out Clip
Take Out Clip
16-002
$0.41
Winged Channel Balance Shoe, 1" Depth
Winged Channel Balance Shoe, 1" Depth
15-005
$0.74
Channel Balance Top, New Security
Channel Balance Top, New Security
19-041
$1.30
24" Series 377 Channel Balance
24" Series 377 Channel Balance
S377-24
$10.77
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