Channel balances are missing

A quick learner from Rochester Hills says:
I need channel balance rods and hardware for two windows. The old ones are gone so I don't have the measurements. I saw you YouTube video and think the you have the parts I need. How can we find out how to replace?
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Tom from SWISCO responded:
Thank you for posting. I recommend that you start by looking through our balance section to start out. If you can't find what you have or if you aren't sure, send us some photos and we can help you find the right match. Hope this helps!
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