Chennel track sash retainer w/ balance clip

A contractor from Hunt Valley, MD says:
Do you have this part available?
Thumbnail of the uploaded file named IMG_2686.jpeg
Profile picture of Bob
Bob from SWISCO responded:

I believe you're asking for a new pivot shoe, as well as the balance clip it attaches to. I believe we can help, but I'm afraid I don't recognize this shoe from this photo. Can you remove it from the window so we have a clearer view? Can you also tell us its width and thickness? If you need the balance clip as well, I'd like an up close picture of it. 

A contractor from Hunt Valley, MD says:
Hi - thank you for the reply. I was able to retrieve the pivot shoe from the track. I have attached some photos. I am hopeful that you could provide the replacement part. I am interested in a quantity of 5-10 units as this component is failing universally at the site.
Thumbnail of the uploaded file named IMG_2717.jpeg
Thumbnail of the uploaded file named IMG_2716.jpeg
Thumbnail of the uploaded file named IMG_2718.jpeg
Thumbnail of the uploaded file named IMG_2719.jpeg
Profile picture of Tom
Tom from SWISCO responded:

That's a huge help, Thank you! Please see our 15-169. I think this may be just what you were looking for.

A contractor from Hunt Valley, MD says:
Thank you - I have submitted an order for the part.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)