Chennel track sash retainer w/ balance clip

A contractor from Hunt Valley, MD says:
October 21, 2020
Do you have this part available?
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Bob from SWISCO responded:
October 26, 2020

I believe you're asking for a new pivot shoe, as well as the balance clip it attaches to. I believe we can help, but I'm afraid I don't recognize this shoe from this photo. Can you remove it from the window so we have a clearer view? Can you also tell us its width and thickness? If you need the balance clip as well, I'd like an up close picture of it. 
A contractor from Hunt Valley, MD says:
October 29, 2020
Hi - thank you for the reply. I was able to retrieve the pivot shoe from the track. I have attached some photos. I am hopeful that you could provide the replacement part. I am interested in a quantity of 5-10 units as this component is failing universally at the site.
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Tom from SWISCO responded:
October 30, 2020

That's a huge help, Thank you! Please see our 15-169. I think this may be just what you were looking for.
A contractor from Hunt Valley, MD says:
November 4, 2020
Thank you - I have submitted an order for the part.
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