Paul from SWISCO responded:
February 7, 2013
Thanks for posting! I think you should be okay with the 15-005 shoe. If you aren't certain though, you can always post a picture of it here for us to eyeball. It's possible you have an odd custom balance that has an entirely different bottom shoe than what is usually seen in the houses in your area.
|
Tom from SWISCO responded:
February 8, 2013
Hey, thanks for getting back to us. I've seen this shoe before. It is a little small, but I agree with Paul--I think our 15-005 will work. It is, at least, the closest match that we have.
That clip is, indeed, our 16-002. I think this, along with the top sash guide, should be enough hardware for now. It may not hurt to take a cursory glance around your window to see what else is worn down, though. You should also check out our tutorial video on how to replace these balances--that will show you all the hardware involved in the operation of this hardware. I'll post it below. As for these balance's life expectancy, it's hard to say. I don't have any hard data as it varies for everyone. It really depends on how often the window is used and how it's handled. Typically, these kind of balances can last for several years. |
Paul from SWISCO responded:
February 28, 2013
Hmmm. It sounds like the balances are not engaged properly. I guess the shoes were too big after all.
Thankfully, it's a simple solution. Since shoes of your original size are not made anymore, you will have to file down the shoes until they are an appropriate size. |