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A home owner from Michigan says:
May 7, 2021
I just purchased a 24" low profile track assembly from you guys. It was listed as 1" but my hardware is still a little too big. Is there a wider track, or can I purchase the hardware that will work with this track? For all intents and purposes I am installing a new door. I would rather get hardware that would work with this track and not have to worry about it. I've been trying to piece together parts to make it work and apparently am not good at it. Attached are a few pictures of the door for reference. It has the hardware from my old track installed. The last picture is the new hardware I ordered that I thought would work.
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Paul from SWISCO responded:
May 11, 2021

Hello!

Is the track you purchased for the top or bottom of the door? 

A home owner from Michigan says:
May 12, 2021
It is for the top of the door
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Paul from SWISCO responded:
May 12, 2021

The 21-450 track assembly you purchased has the 21-174 roller guide and 21-175 pivot bracket. In the first photo, our 23-123 top pivot needs to be replaced with the 23-118 which will fit into the 21-175 pivot bracket. The 23-118 spring loaded pin will fit into the 21-174 roller guide. 

Your second photo shows the 23-119 bottom adjusting pivot that should work with your corner jamb bracket that you received from Prime Line. 

I hope this helps. Let us know if you have any further questions. 

%alt%
Spring-Loaded Top Pivot Pin
23-118
$1.00
%alt%
Bi-Fold Door Top Pivot Guide
23-123
$0.76
%alt%
Roll Guide
21-174
$1.20
%alt%
Pivot Bracket
21-175
$1.94
%alt%
24" Low Profile Track Assembly
21-450
$9.45
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