Crank Shaft and Hook

A home owner from Franklin TN says:
Crank shaft mechanism and crank is broken, threads are gone and i have missing hooks on the windows.
User submitted photos of window hardware.
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Tom from SWISCO responded:
Thank you for posting. The operator looks like our 39-031 and 39-032. Carefully compare them to your hardware and see how they match. As for the hook, we don't currently carry it but are working on bringing it in. I will let you know as soon as it is online and available to view!
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Tom from SWISCO responded:
Okay, please take a look at our new 38-282 and 38-283, casement window sash keepers, and see what you think!
A quick learner from Franklin TN says:
Thank You! I've placed an order.
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