Crossbow balances for New Era Home

A quick learner from Southington, CT says:
I have a New Era Home. I need Crossbow Balances for a window 26.5 I was told the part number 5850-26 or 5850-16
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Tom from SWISCO responded:
We don't have any balances with those numbers. Could you mean our S850-26 and S850-16? Look them over and see what you think.
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