DH Window tilt shoe

A contractor from Honolulu says:
This is the tilt shoe for an IWC double hung window. Is it possible to replace just the shoe or do I need the entire balance?

User submitted a photo of a pivot shoe.
Profile picture of Tom
Tom from SWISCO responded:
Well, it would depend on what's broken. Your tilt shoe here looks to be in good condition. What is the problem you're looking at, exactly?
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)