Does my screen door have rollers?

A home owner from Denver, CO. USA says:
I've had my new patio door and screen for about five years now. My question is does the screen door have rollers? From day one it's seams to ride metal against metal. Now with Covid-19, I'm home everyday. I'm out on my balcony more and morey. The noise is driving me crazy. I've tried everything to make it not squeak. Thank you, Bonnie
Thumbnail of the uploaded file named 20200720_094923.jpg
Thumbnail of the uploaded file named 20200720_094937.jpg
Profile picture of Tom
Tom from SWISCO responded:

Hi, Bonnie. I'm afraid I don't know if your screen door has rollers or not. All I can tell you is that all sliding screen doors like yours are designed to use them. Whether or not the installers ever put them on yours, or if someone ever removed them in the past, is another matter. Both scenarios are equally possible. The only way to know is to take the door off and check.

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.