Double hung window

Handy Person from West Islip, NY
I sent pictures of the pieces of the window that broke. The pivot for both sides are L5 and R5. I reached out to the company I bought the window from with no response. Need window fixed. Thank you for your help in this matter. Susan.
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4 Replies
Tom
Tom from SWISCO
SWISCO
Expert

Hello, Susan. Thanks for your patience during this busy season. We don't sell this exact coil balance assembly, but we do sell components that I think will work for you anyway. See our 15-087 pivot carrier to start out, as well as the Series 180 coil spring that was designed to work with it. I believe these will replace your old parts but there are a couple things to note.

The first is that the center cam of the 15-087 is different than yours. With that in mind the original pivot bar that goes into that cam may not be compatible with our part. Would it be possible to see a picture of yours? I just want to be 100% sure of what you're working with.

The second thing is that you will need the stamp off the old coil spring to confirm which Series 180 option to pick. The stamp should be printed on the band, near the holes.

Handy Person from West Islip, NY
Thank you Tom. Here are some more pictures for you to look at. Let me no if they are good. Thanks Susan.
4 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

Thanks, Susan. The pivot bar is what you show here in the first photo, though this picture is a little unclear. i specifically need to see the tip that goes into the shoe so I can be sure the shape will fit the 15-087. Would it be possible to see that?

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