Drawer hardware

A home owner from USA says:
I previously ordered the 32-076 : Kenlin Case Runner because I had a broken one on a dresser drawer. I replaced it but this did not solve my drawer issue. There is a really bad grinding-type noise when the drawer is opened and it is really hard to open and close. Do I need to replace all the hardware on the drawer? Thanks, Sarah

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Tom from SWISCO responded:
It's possible you just need to lubricate the track with something like our 75-077 track lubricant. If that doesn't work, then you may need to replace the track system entirely, yes. Check out our 32-063, which is a very versatile and easy-to-install track kit that works in a large variety of drawers. Be sure to also watch the video below to see how it can replace a Kenlin drawer system.
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